Report a technical issue

viochka

i texted two people and it said after with the third i cant text more people because of avoiding abuse. why? i am new

SunYunliang

Sometimes I speak in a forum, Penpal Gate always automatically subscribes to, hoping to improve

Chang_Xinfa

Next, I will list some Chinese tranlation questions/problems in help page. 📸️ NOTE:What I said next was written by myself, without use translation app,So the...

Catdoggiegirl95

I suspect that there is criminal activity going on here

KaleiHoney

As the title says, I click on someone’s profile, try to chat with them, and I get an error

Chang_Xinfa

I apologize for dividing this type of issue into two themed posts, Because when I posted my last message yesterday, it was already midnight in China. Next, I...

Etienne

For most of the day you were prevented from creating new topics everywhere but in the Trivia forum. This was a bug, and should've been the other way around :...

Snoomy

Hello, Etienne. There are some bugs about downloading conversations. Let me tell you the details. When we download a conversation, we will get a .zip, and th...

Chang_Xinfa

Is Chinese translation machine translation? for example: Why hasn't the “home” been directly translated?You can translate it into “主页” I found that the butto...

GermanPotato

Hi, I am using penpal gate on my iphone, and until this week it worked very good, but now when I wanna open the website I get the notification that penpal ga...

Imyournextex98

I noticed I something cannot view a received message, although I do receive an email notification warning me that person has just answered me, but when I ope...

BritishBread

I want to delete one of my Visited Places since I made a typo and it put it somewhere else. How?

MiniDok

Dear Penpal-Gate, I think that the recent inflow of US-American and possibly also Uruguayan accounts is only to create fake accounts and invite people to str...

moon_wheat

When I discuss in the forum, someone else writes something new, I can't see it directly, only when I'm on another page there will be a prompt to tell me: the...

Taylot

Good morning. I'd like to ask - is there any way to know if person to whom I wrote message has received it? And how can I see to whom I've wrote e-mails? For...

Synek

Hey.. I can't join to chat.. :ban: Oh.. No. Please HELP :CC I have message : You have been temporarily banned from the chatroom. You will be able to sign bac...

_Aditi_

I am not able to upload my pictures on this.Kindly tell me how do I do this otherwise I shall stop using penpal gate as other sites provide better options . ...

Spazebo

Cannot log in and error message each time

Matymera

Non mi risponde nessuno come troverò amici?

Sabsala

What could be the problem? When I klick on the button for pictures, nothing happens.

FilipVermeulen

Bonjour! Quelqu'un pourrait me fournir les mesures (en pixels) recommandées pour l'image de fond de l'espace personnel (profil) dans Penpal-Gate? Un grand me...

Etienne

Hello, Microsoft has mistakenly blacklisted us 2 days ago and we have been unable to send emails to Hotmail/Live/Outlook addresses. We have reached out to th...

Zerbina

Impossible de se connecter au chat.... Est ce que cela arrive souvent ? Avez vous le même problème que moi ?

rAchOrYBiN

For some reason, all of my posts about the EU keep getting removed. I don't think I wrote anything incendiary, I was just asking what the views were on GDPR ...

Lucie.V

Answer to profile questions are not displayed after registration. How can i solve this problem?

Irvine

For some unknown reason.. my Pen Pal Gate Always shows the same people as currently online, even though they are not most of the time, and it never renews!! ...