问题报告

Impossible de se connecter au chat.... Est ce que cela arrive souvent ? Avez vous le même problème que moi ?

For some reason, all of my posts about the EU keep getting removed. I don't think I wrote anything incendiary, I was just asking what the views were on GDPR ...

Answer to profile questions are not displayed after registration. How can i solve this problem?

For some unknown reason.. my Pen Pal Gate Always shows the same people as currently online, even though they are not most of the time, and it never renews!! ...

Where are the list of my friends??? How can I find peoples who already my friends??? :cursing :cursing :cursing

I need to hide my friends list viewing to others,because we can hide that on facebook and sometimes own friends list is persoanl.

I added some place on the map, but I add a wrong place, and now I can't delete it. Someone can help me please ? :/

In fact, it's not a technical issue. But could you please remove the post What are you reading recently? from the Chinese forum to the Everything and Anythin...

You can see the post in the list. But once you click it, it reports that the post is lost.

Hi, I can't get into the chat. It says it's loading, but it never fully loads, and I feel like this is happening to others as well seeing as there are not ma...

when i'm trying to type in chat , and i have a "connectivity issue" i cannot type further untill this issue warning is gone, this leads to many incompleet se...

Hey guys, a few days ago "qqqqqq" sent me a friend request and I accepted it. After a few minutes I had 10 emails saying that she sent me a request even thou...

Hi PenPal Gate's support, Before the merging I connected to Apersphere with my Google account, and I had an account at penpal gate too (with another pseudo)....

Hello, I'm writting this subject because of that it done nearly 1 or 2 years that I wrote to the Founder member of this site for that the phantom account tha...

hi i want to deactivate my account please help me!

Hello, I change my profile picture but when I click on it there are still the old picture. I try to reload the page, disconnect and reconnect, delete and upl...

I tried to download photo twice. It was all time wrong. It was turned and I don't know what to do. Could you help me out?

Good day... Sorry for annoyance of some of us..,but where I can see the message had sent for me by other penpal..?Where exactly,cose I can't see any special ...

How can you delete my account? More than 100 visitors, but nobody Is sending an email.

Is it possible to finde a special person? have only the nickname

bonjour je narrives pas a me deconnecter pourtant je ne suis pas presente mrci de maider

bonjour je voudrais changer mon adresse mail svp et remplacer celle actuelle par : [i]e-mail removed[/i]. merci

I accidently posted my email address as a comment. How do I remove it!?

Hi Is there a place where I can see all my sent and received emails on penpal? I know that I receive a mail from penpal when I get a mail from anyone on penp...

How do I change the email account, the one where I receive the emails from my penpals/friends ?

Hello! My chat doesn't work...it didn't worked neither yesterday. Is someone experiencing my same problem? What can I do? Thanks in advance.

I'm not able to add new photos, although they don't have more than 5MB

Dear vedlen, The chat goes offline way more often then it was supposed a few weeks ago, now the chat kicks everyone out, and even goes offline for a few minu...

Create a forum "Russian". There are forums Spanish, Italian, Chinese and others, and Russian no.

I can open the chatroom, and everything seems normal, but I don't receive any messages. It does say there are messages, and I can type something and send it,...