Missing inbox

Where is my inbox with my past messages? Since I didn't see it, I tried searching, hoping it would trigger its location once I posted. Did no good!! Pushed ahead and landed on the search page with suggested range 13 to 100 with no way to edit. Got a warning that I was searching for ages??

Hello, I suspect your browser is failing to properly render your conversations (and perhaps the search form as well).

1. when did you start having this issue?
2. have you tried another browser or device?
3. did you disable Javascript or tweak your browser to have very strict privacy/security settings?
4. would you mind sharing a screenshot of what your issue looks like? (if it contains no personal information)

Hi, Thanks for your response.

a) This is the first time this has happened and I will make sure to send you a screenshot the next time it happens.

b) I am on a desktop and I did do ALL you suggested.

c) Another thing that has occurred only ONCE before is the appearance of the log in page. Usually it is just a small box. Yesterday it was spread right across the page.

b) I am on a desktop and I did do ALL you suggested.

Did you try today and did it solve your issue?

c) Another thing that has occurred only ONCE before is the appearance of the log in page. Usually it is just a small box. Yesterday it was spread right across the page.

These 3 issues you are reporting most likely point to a single general rendering problem. I'm not aware of other people experiencing this

I can't open the message page too. The page is empty. I had several messages and yesterday after two times of turning on and off the computer they were visible again. No problem with the App on the phone. Someone could tell me something about solving this problem? Thank you!

I can't open the message page too. The page is empty. I had several messages and yesterday after two times of turning on and off the computer they were visible again. No problem with the App on the phone. Someone could tell me something about solving this problem? Thank you!

I suspect that your browser is using outdated data to load the page. Can you do Ctrl+Shift+R to force a full page refresh and let me know if it fixes your issue?

Yes Etienne, you are wright, I changed browser and the site is working properly now. Thank you so much!